On behalf of Holland America Line, I would like to express my sincere gratitude to the people of Haines for their extraordinary support during yesterday’s unexpected weather incident.

As captain, I was deeply moved by the way the community came together, welcoming our guests and team members, opening facilities, and providing shelter and assistance when it was most needed.

Your hospitality and generosity turned what could have been a challenging situation into an experience of care and cooperation that will long be remembered by all on board.

I extend my heartfelt thanks to you Ms. Leslie Ross, the local agencies, churches, businesses, and every individual who played a role in helping our ship, our guests, and our team.

We look forward to returning to Haines under calmer circumstances and experiencing your beautiful town on a planned visit.

Captain Bas, Nieuw Amsterdam