In March, responding to a rise in coronavirus-related cyberattacks, the Haines Borough put in place a filtering system to screen emails containing words like “COVID-19.” The system was effective, screening out countless messages containing malware, but it also screened out a number of messages from Haines residents trying to contact government officials in the midst of a pandemic and budget cycle.

Resident Dawn Drotos raised the issue at Tuesday’s assembly meeting, noting that it has…