I was astonished to read the “Secret Shopper” story in CVN’s Oct. 28 edition, wherein Lenise Henderson-Fontenot declared at a Chamber of Commerce lunch that cruise visitors to Haines “can feel a bit lost” when they step off the dock in our town. Positioned right at the gate where passengers leave their ship and step onto the pier is a very visible booth where the words, “Visitor Information,” are prominently displayed.
The booth is well…